Sales Support

A leading integrated furniture and workplace design company, recognized as one of the UK’s largest, is seeking a dedicated Customer Service/Sales Support Representative. With a team of over 50 furniture, design, and workplace experts, the company excels in shaping innovative spaces that enhance the performance and well-being of their occupants. This role offers an exciting opportunity to contribute to a dynamic environment, supporting sales teams across key UK locations including London, Rainham, and Leeds. Reporting directly to the Commercial Manager, the Sales Support Representative will be instrumental in facilitating the sales process and ensuring smooth client operations. Key responsibilities include generating client quotations, developing cost plans, processing purchase orders, and managing customer requests and telephone queries. The role also involves producing compelling furniture presentation documents, providing essential product knowledge to assist sales decisions, and undertaking logistical planning and project file management. The ideal candidate will be highly organised, numerate, and possess a good working knowledge of Microsoft Office applications, particularly Excel, Word, and PowerPoint. They should demonstrate a proactive and flexible approach, with a keen eye for detail and the ability to meet deadlines in a fast-paced, high-pressure environment. Excellent communication and time-management skills are essential, coupled with the confidence to manage multiple projects and priorities effectively while maintaining professional and courteous client relations. Experience working in a busy and varied sales support role, ideally within the furniture dealer or manufacturing sector, is crucial. Proficiency in sales support databases, strong interpersonal skills for engaging with clients and suppliers at all levels, and the capability to quickly master new order management systems are also vital. Desirable experience includes sales support within the interior sector, making this an ideal role for an individual looking to leverage their expertise in a prominent design-led company.