Senior Dealer Account Manager

This role is with a leading UK manufacturer of high-end office furniture, working within the Sales function and reporting to the Regional Head of Sales (South). Covering London and the southern region, it is focused on the dealer channel: maintaining and growing sales through an allocated portfolio of dealer accounts while identifying and developing new ones, in line with agreed targets. You will proactively manage your dealer accounts through regular telephone, email and site contact, running regular reviews to monitor contract performance and open up additional business, whether that is further products or wider services. Alongside the existing network you will develop new dealer relationships in line with agreed strategy, respond to requests for information, literature and tenders, and produce clear, accurate quotations, briefs and proposals. Product knowledge and presentation are central. You will deliver presentations and demonstrations of new and existing products to dealer teams, arrange the delivery and return of demonstration stock, keep dealers current on product developments, and represent the business at trade exhibitions, events and demonstrations. You will negotiate terms of business including price, delivery and specification, and actively promote the wider service portfolio spanning installation, the service centre, ergonomics and recycling. The position is collaborative and outward looking. You will work with the wider UK and EMEA sales teams on project opportunities, support Customer Services and the Continuous Improvement Department in resolving complaints including reports, photographs and site visits, and gather market and dealer intelligence, feeding competitor and market trends back to the Sales Management and Design teams. You will also own account reporting documentation and database management, submit monthly and ad hoc reports, and run inductions for new dealer accounts. There is no supervisory responsibility attached to the position.